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The Importance of Transparency and Accountability in Hospital Maintenance

In an era where the stakes for health and safety in hospital environments are higher than ever, transparency and accountability from service vendors play a crucial role. Unfortunately, this is not always the case, and many vendors fall short of their promises. As a leader in hospital maintenance, we at Clark Services Group believe in full disclosure and stringent adherence to safety standards—specifically NFPA 96, which governs the ventilation control and fire protection of commercial cooking operations.

Grease in hospital duct.  NFPA 96
Grease in hospital duct that was just cleaned by another vendor!

We recently encountered a situation at a major hospital network that underscores the need for such transparency. The images from this facility revealed alarming neglect that runs afoul of NFPA 96, posing serious fire hazards. This is unacceptable. Vendors should be obligated to provide extensive reporting, including photographic evidence, to validate the quality of their work. Without it, clients are left in the dark about the actual condition of their critical systems and the potential risks they might pose to patient safety.

We advocate for hospitals to demand thorough documentation from their vendors. It's not just about service; it's about safety, compliance, and peace of mind. Your patients and staff deserve an environment that is maintained to the highest standards.

If you are concerned that you might not be getting what you pay for, we invite you to reach out to us. Clark Services Group offers a complimentary survey of your kitchen exhausts and air handlers. Don't settle for uncertainty—ensure your hospital is up to code and safe for everyone who walks through its doors. Contact us today for a free evaluation and take the first step towards transparency and trust in your maintenance services.



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